Dear Mr. Mulder,

We wanted to send you this letter to let you know how very pleased we are with your company and the Trane products! This past weekend our air conditioning finally “died”. Our regular A/C technician (Chris with Southland Heating & Cooling) said it was time for a new unit and highly recommended we get in touch with Bay Area. We called on a Sunday morning and were told someone would be calling us back ASAP. Vince called us immediately – we explained our dilemma, and he came over quickly and reviewed what our home cooling and heating needs would be (we had an ancient oil heating system that also needed replacing!). He said we could have everything done the very next day, and with the increasing heat and humidity, we were so thankful!

Rich and Walter were the employees who came out the next morning and tore out our old, awful unit and replaced everything with the beautiful Trane system. We were so impressed with Rich and Walt’s professional manner, hard work, attention to detail, neatness…..we could go on and on! They were even nice to our dogs!! At the end of the day, some other employees came to deliver some parts and help clean up – everyone was very personable and hard-working. We spoke with Vicki, your office manager, earlier in the day and she also was so friendly and professional. In fact, I believe we may have spoken with you regarding the rebates and you were very helpful and friendly too!!

We will definitely recommend Bay Area Heating & Cooling to our friends and family. It’s nice to know there is a business with outstanding customer service, something that is rare to find these days! If you would like to use us as a reference, please don’t hesitate to have potential customers give us a call!

Thank you again!

Sincerely,
Brian & Nancy F.
St Petersburg, FL

Dear Bay Area,

Thank you so very much for the A/C inspection and tune-up. Jerry, the technician, was very professional in his duties and appearance. He explained to me the steps that he covered. I appreciate the “Hole-in-one” prize

Mia S.
Largo, FL

Bay Area Heating and Cooling

We wanted to thank you and your staff for the great service and repair that you have given us over the years, and most recently replacing our air conditioner coil. It’s good to know that when we recommend you to our friends and family that you will always provide a good product line and professional service.

David and Sonia M.
St Petersburg, FL

Dear John,

I just wanted to write and say how happy I was with the installation of my 4 ton air handler and compressor by Ken Warner and Walter Livernoise on August 1st. They were very respectful of my home and me and did an excellent job. Ken spent time showing me the blue light and how to do my monthly care of the drain. They cleaned up my driveway very well too.

Enclosed is a “thank you” check for Ken. I gave Walt his in person. Thanks again and I look forward to continued good service with your company.

Sincerely,
Pam E.
Clearwater, FL

Dear Vicki,

Just getting around to sending you a letter to go in the file of the man or men that put the swell air handler in our house on April 4th. Also thanks for sending out Shawn on July 27th to reroute the drain line.

Sincerely,
Mrs. C.
Pinellas Park, FL

John,

I appreciated the two men, Ken and Vince, you sent to my home to install my new Trane A/C. Both men performed well and were very knowledgeable about the workings of the A/C. The lyrical Vince provided some levity with his musical renditions of the latest rock/jazz music (at no extra charge).

Enjoying my A/C very much.

Thank you,
Jerry
Seminole, FL

Good experience with Bay Area Heating & Cooling.

Largo, FL

Dear Mr. Mulder,

We wanted to send you and your company this letter to let you know how extremely pleased we are with our electric bill savings we are now seeing since the late March 2008 installation of our new Trane A/C-heating system. So far we have saved over $500 for the months of April through July! Our most recent bill for July 2008 was $244. This same time last year we paid $475 for ONE month!! Your technicians were so right when they said our bills would be cut in half during the summer.Thank you again so much for your wonderful product and employees. We hope you all are having a great summer!

Sincerely,
Brian and Nancy F.
St Petersburg, FL

We are extremely pleased with Largo’s Bay Area Heating & Cooling, Inc. We were in desperate need of a whole new A/C system (ours broke on a HOT weekend) and they immediately got the job done. We are very happy.

Brian F.
Redington Beach, FL

Bay Area Heating & Cooling, Inc. was very professional throughout the process.

Brian M.
Pinellas Park, FL

“Nice people, easy to work with, reliable”

James B.
Largo, FL

“Prompt, pleasant, courteous service.”

George H.
Dunedin, FL

The contractor has always been responsive to my needs. He did whatever was necessary to give me a good installation. I like the variable-speed motor in my unit and it’s quiet operation.

Joan M.
Palm Harbor, FL

Walt and Anthony installed my unit. They were very friendly and professional. Bay Area is lucky to have them. Top notch work!

Helene G.
Seminole, FL

Vicki at Bay Area in Largo was very nice and has taken the time to answer all of my questions. Matt, the installer, took his time and also answered all my questions and addressed my concerns the day of installation.

Janice S.
Tampa, FL

When the installation took longer than expected due to a faulty thermostat, the owner of the company came himself at 10:00 pm to troubleshoot and expertly fix the problem. He was terrifically helpful and kind about the situation.

Chris S.
St Pete Beach, FL